WEB BASED EMPLOYEE SELF-SERVICE

            Web based employee self-service (ESS) is a application that use for the employer and employees to communicate and interact directly. This  application that can be made available over a company’s intranet, portal or a specialized kiosk. Besides, employees able to see and update their important informations in order to ensure they do their job in good and efficient way. So, in the web based employee self-service, Human Resource Information System (HRIS) is used because it is related to the information technology which is include the database of the organization. The ability to see and update information is depend on two of the factors. Firstly, if the informations is the employee’s own personal informations and secondly is if the employee is given the management right in order to manage well of their information.

In the web based employee self-service, the benefits to the employees such as to obtain the informations, conduct the transactions and getting the shortcut of processes that need a few steps and others. Besides, the customers and employees can access information and perform routine tasks over the Internet without requiring any interaction with a representative. For instance, the employee does not have to go the bank to do the payment instead just online for a short time and after a while, the information will updating.

Next, the commonly applications for self-service in the organization which is divide for the employer and the employees. The applications of self-service for the employer that called Manager Self-Service (MSS) is purposely for the organization’s strategic which are personnel changes, salary actions and job requisitions. While the employees’s applications is for the effective interaction between the employer and the employees. The applications are Human Resource (HR) communication, benefits servises, personnel data updates and job posting. Those applications is for make the operation of the organization is going smoothly.

            In web based employee self-service, there are Human Resource management involve which is personal data quality that the employees validate the infromations. Besides, the employee empowerment which are include the management of their position or the career in the organization, the options of the reward systems, and development opportunities for their benefits.

As the conclusion, the web based employee self-service is give the benefits to the employees in the management of the informations or the work-related data for doing good job and for more organized in the organization’s operation.

(394 words)

REFERENCE:

Andrzej Targowski, J. M. (2007). Enterprise System Education in 21st Century. Information Science Publishing.